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If you have questions about XARELTO®, just call 1-888-XARELTO (1-888-927-3586). Our live Care Coordinators are available Monday through Friday, from 8:00 AM to 8:00 PM, ET, to help you:

  • Get more information about XARELTO®

  • Learn more about how you can save on XARELTO®

  • Sign up for the XARELTO® CarePath Support Program

If you have questions regarding our products, need to report an adverse event, or have a product-quality complaint, please contact Janssen Medical Information at 1-800-JANSSEN (1-800-526-7736), Monday through Friday, 9:00 AM to 8:00 PM, ET; Saturday and Sunday, 9:00 AM to 5:00 PM, ET.

Janssen Medical Information will be happy to answer product-related questions. However, we cannot recommend treatment or offer medical advice.


XARELTO® is a prescription medicine used to reduce the risk of stroke and blood clots in people with atrial fibrillation, not caused by a heart valve problem. For patients currently well managed on warfarin, there is limited information on how XARELTO® and warfarin compare in reducing the risk of stroke.

XARELTO® is also a prescription medicine used to treat deep vein thrombosis and pulmonary embolism, and to help reduce the risk of these conditions occurring again.

XARELTO® is also a prescription medicine used to reduce the risk of forming a blood clot in the legs and lungs of people who have just had knee or hip replacement surgery.



Important Safety Information